Warranty Information

At Spout™, we believe in the quality and craftsmanship of our products. We stand behind the durability and performance of each item we produce. To ensure your complete satisfaction and peace of mind, we proudly offer the Sip Shield Limited Lifetime Warranty. This warranty is designed to protect you against any manufacturing defects that may arise with your registered product.

Coverage:

The Sip Shield Limited Lifetime Warranty covers eligible products registered by the original purchaser. It guarantees that your product will be free from defects in materials and workmanship for the lifetime of the product. This limited warranty specifically protects against issues caused solely by the manufacturer.

Exclusions:

The Sip Shield Limited Lifetime Warranty does not cover damages or issues caused by improper use, mishandling, negligence, unauthorized modifications, accidents, normal wear and tear, or any other factors beyond the control of the manufacturer. It also does not cover products that have not been registered within 30 days of purchase.

Claims Process:

To make a warranty claim, please follow these steps:

Register your product: Visit our official website to register your product within 30 days of purchase. Provide accurate and complete information to ensure your warranty is activated.

Contact our customer support: In the event of a manufacturing defect covered by the warranty, contact our customer support team email at warranty@drinkspout.com. Our representatives will guide you through the claims process and provide the necessary assistance.

Evaluation and resolution: After contacting our customer support, we will evaluate your claim and determine the appropriate course of action. This may involve troubleshooting, repair, replacement, or refund, depending on the nature and extent of the defect. Spout™ reserves the right to deny coverage at our sole discretion.

Please note that shipping costs associated with the warranty claim are the responsibility of the customer. Spout™ reserves the right to request proof of purchase and evidence of the defect before providing warranty coverage.

Terms and Conditions:

The Sip Shield Limited Lifetime Warranty is non-transferable and applies only to the original purchaser who registers their product within the specified time frame.

This warranty is applicable only to products purchased from authorized Spout™ retailers or directly from drinkspout.com.

The warranty is limited to the repair, replacement, or refund of the product at Spout's discretion. Under no circumstances shall Spout™ be liable for any incidental, consequential, or indirect damages.

Spout™ reserves the right to modify or terminate this warranty program at any time without prior notice.

We at Spout™ are committed to providing exceptional products and customer service. With our Limited Lifetime Warranty, you can have confidence in your purchase, knowing that we are dedicated to ensuring your satisfaction while protecting against any manufacturing defects. Raise your glass and enjoy your Spout™ with peace of mind!